Touch'Energy

Legal Notice

This website is primarily intended for a French-speaking audience and is governed by French law. This English version is provided for the information of English-speaking visitors; the French original ("Mentions légales & Politique de confidentialité") remains the legally binding version.

Website publisher

The Touch'Energy website is published by Jérôme FINCK, residing at: 99 Gr Grand Rue, FR-68780 Soppe-le-Haut, France, registered under the following number: SIRET 84862187600012. The business is also registered in Switzerland: CHE-387.481.873

Phone: +33 (0) 6 81 47 24 09

E-mail address: jfinck[at]netcourrier[dot]com

Publication director

The publication director is: Jérôme FINCK

Contact e-mail: jfinck[at]netcourrier[dot]com

Website host

The Touch'Energy website is hosted by SAS OVH, whose registered office is located at: 2 rue Kellermann BP 80157 Roubaix, France

Phone: +33 9 72 10 10 07

Further contact: https://www.ovhcloud.com/fr/contact/

Privacy Policy

Article 1: Preamble

This privacy policy applies to the website: Touch'Energy.

The purpose of this privacy policy is to inform users of the website about:

  • How their personal data is collected and processed. Personal data means any data that could identify a user, in particular first and last name, age, postal address, e-mail address, location or IP address;
  • What rights users have regarding this data;
  • Who is responsible for processing the personal data collected and processed;
  • To whom this data is transmitted;
  • Where applicable, the website's policy regarding "cookie" files.

Article 2: General principles regarding the collection and processing of data

In accordance with Article 5 of the European Regulation 2016/679 (GDPR), the collection and processing of users' data on this website comply with the following principles:

  • Lawfulness, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, users are informed that their data is being collected and for what purposes;
  • Purpose limitation: collection and processing are carried out to meet one or more purposes set out in this policy;
  • Data minimisation: only the data necessary to achieve the website's stated purposes is collected;
  • Storage limitation: data is stored for a limited period, of which the user is informed. Where this cannot be communicated, the user is informed of the criteria used to determine the retention period;
  • Integrity and confidentiality: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

To be lawful, in accordance with the requirements of Article 6 of Regulation 2016/679, the collection and processing of personal data may only take place if at least one of the following conditions is met:

  • The user has expressly consented to the processing;
  • The processing is necessary for the proper performance of a contract;
  • The processing is required by a legal obligation;
  • The processing is necessary to protect the vital interests of the data subject or of another natural person;
  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
  • The collection and processing of personal data are necessary for the purposes of the legitimate interests pursued by the data controller or by a third party.

Article 3: Personal data collected and processed in the course of browsing the website

A. Data collected and processed, and method of collection.

The personal data collected on the Touch'Energy website is as follows:

  • First name, last name
  • Company
  • E-mail address
  • Visit statistics

This data is collected when the user performs one of the following actions on the website:

  • Use of the contact form
  • Visiting the website

The data controller will retain, in its IT systems and under reasonable security conditions, all data collected for a period of: 3 years. The collection and processing serve the following purposes: statistical data is collected for analytical purposes in order to optimise the user experience of the website. First name, last name, company and message are kept as evidence.

B. Transmission of data to third parties.

Data may be transmitted to the following third parties: visit statistics are transmitted to Google, as part of the use of the Google Analytics and Google Search Console tools. The first name, last name, company and message sent via the contact form are not transmitted to any third party.

C. Data hosting

The Touch'Energy website is hosted by: OVH, whose registered office is located at: 2 rue Kellermann – 59100 Roubaix, France.

The host can be contacted on the following phone number: +33 9 72 10 10 07

The data collected and processed by the website is hosted and processed exclusively in France.

Article 4: Data controller

A. The data controller.

The controller responsible for processing personal data is: Jérôme FINCK. He can be contacted as follows:

  • E-mail: jfinck[at]netcourrier[dot]com
  • Phone: +33 (0) 6 81 47 24 09, during business hours

The data controller is responsible for determining the purposes and means of processing personal data.

B. Obligations of the data controller.

The data controller undertakes to protect the personal data collected, not to transmit it to third parties without informing the user, and to comply with the purposes for which this data was collected.

The website has an SSL certificate to ensure that information and data transferred via the website is secure. An SSL ("Secure Socket Layer") certificate is designed to secure data exchanged between the user and the website.

Furthermore, the data controller undertakes to notify the user in the event of rectification or deletion of data, unless this would involve disproportionate formalities, costs or effort.

Should the integrity, confidentiality or security of the user's personal data be compromised, the data controller undertakes to inform the user by any appropriate means.

Article 5: User rights

In accordance with applicable regulations on the processing of personal data, users have the rights listed below. In order for the data controller to act on a request, the user must provide their first name, last name and e-mail address. The data controller is required to respond to the user within a maximum of 30 (thirty) days.

a. Right of access, rectification and erasure.

Users may view, update, modify or request the deletion of data concerning them by contacting the data controller by e-mail (jfinck[at]netcourrier[dot]com) or phone (+33 (0) 6 81 47 24 09).

b. Right to data portability.

Users have the right to request the portability of their personal data held by the website to another website, by contacting the data controller by e-mail (jfinck[at]netcourrier[dot]com) or phone (+33 (0) 6 81 47 24 09).

c. Right to restriction of and objection to processing.

Users have the right to request the restriction of, or to object to, the processing of their data by the website, and the website may not refuse unless it can demonstrate legitimate and compelling grounds that override the interests and rights and freedoms of the user. To request the restriction of, or object to, the processing of their data, users should contact the data controller by e-mail (jfinck[at]netcourrier[dot]com) or phone (+33 (0) 6 81 47 24 09).

d. Right not to be subject to a decision based solely on automated processing.

In accordance with the provisions of Regulation 2016/679, users have the right not to be subject to a decision based solely on automated processing if the decision produces legal effects concerning them, or similarly significantly affects them.

e. Right to determine the fate of data after death.

Users are reminded that they may set out instructions regarding what should happen to their collected and processed data in the event of their death, in accordance with French law no. 2016-1321 of 7 October 2016.

f. Right to lodge a complaint with the competent supervisory authority.

If the data controller decides not to act on a user's request and the user wishes to challenge this decision, or believes that one of the rights listed above has been infringed, they are entitled to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or any competent court.

B. Personal data of minors.

In accordance with Article 8 of Regulation 2016/679 and French data protection law, only minors aged 15 or over may consent to the processing of their personal data. If the user is a minor under the age of 15, the consent of a legal guardian is required before personal data may be collected and processed. The website publisher reserves the right to verify, by any means, that a user is over 15 years of age, or has obtained the consent of a legal guardian, before browsing the website.

Article 6: Use of "cookie" files

The website may use "cookies". A cookie is a small file (less than 4 KB) stored by the website on the user's hard drive, containing information relating to the user's browsing habits. These files are used to compile statistics and traffic information, to facilitate navigation and to improve the service for the user's comfort. Where the use of cookies involves the storage and analysis of personal data, the user's consent is required. This consent is considered valid for a maximum period of 13 (thirteen) months. At the end of this period, the website will again ask the user's permission to store cookies on their hard drive.

a. User objection to the use of "cookies" by the website.

Users are informed that they may object to the storage of these cookies by configuring their browser software. For information, users can find instructions on how to configure their browser to object to the storage of cookies at the following addresses:

Should the user decide to disable cookies, they may continue to browse the website. However, any malfunction of the website caused by this action cannot be considered the responsibility of the website publisher.

b. Description of the "cookies" used by the website.

The website publisher draws the user's attention to the fact that the following cookies are used while browsing: a cookie for the Google Analytics software. While browsing the site, users are informed that third-party cookies may also be stored. These third parties are, in particular: Google.

In addition, the website includes social media buttons, allowing users to share their activity on the site. Cookies from these social networks may therefore be stored on the user's computer when they use these features.

Users are advised that these platforms have their own privacy policies and terms of use, which may differ from those of this website. The website publisher invites users to consult the privacy policies and terms of use of these platforms.

Article 7: Conditions for modifying the privacy policy

This privacy policy can be viewed at any time at the following address: https://www.touch-energy.com/mentions-legales-politique-de-confidentialite/. The website publisher reserves the right to amend it in order to ensure its compliance with applicable law. Users are therefore invited to check this privacy policy regularly to stay informed of the latest changes made to it.

Users are informed that this privacy policy was last updated on: 05/09/2022.

Article 8: User acceptance of the privacy policy

By browsing the website, the user acknowledges having read and understood this privacy policy and accepts its terms, particularly with regard to the collection and processing of their personal data and the use of "cookies".